Front

Communication

Manage shared inboxes, draft replies, and coordinate team email workflows — Neotask uses OpenClaw to turn Front into a conversational command center.

What You Can Do

Shared Inbox Management

Read conversations from any Front inbox, assign them to teammates, move between inboxes, or archive handled threads. Neotask gives you full triage control without the dashboard.

Drafting & Sending Replies

Compose and send replies to customer emails with proper threading. Describe the tone and key points — OpenClaw drafts the message, and you can review before sending or auto-send directly.

Conversation Tagging & Organization

Apply tags, set custom fields, or move conversations to the right queue. Keep your shared inboxes organized by automating the tagging logic you'd otherwise do manually.

Snooze & Follow-Up Scheduling

Snooze conversations to resurface at the right time — "follow up in 3 days if no reply" — so nothing falls through the cracks in a busy shared inbox.

Contact & Conversation History

Pull up everything Front knows about a contact: past conversations, response times, associated deals, and notes. Get the full picture before crafting a response.

Try Asking

  • "Show me all unassigned conversations in the Support inbox older than 48 hours"
  • "Reply to the email from mark@client.com saying we'll have the proposal ready by Friday"
  • "Assign all conversations tagged 'urgent' in the Sales inbox to Rachel"
  • "Snooze the conversation with vendor@supplier.com for 5 days"
  • "Tag all conversations from acme.com as 'enterprise' and 'q2-renewal'"
  • "Draft a reply to the complaint from customer@domain.com — apologetic tone, offer a 20% discount code"
  • "How many open conversations do we have in the Billing inbox right now?"
  • "Show me all the emails from contact@bigco.com over the last 3 months"

    • Pro Tips

  • Front's "inbox" vs "tag" distinction matters — specify which you mean to avoid mis-routing.
  • For drafts, add "review before sending" to your request so Neotask shows you the draft text first.
  • Use teammate full names as they appear in Front for accurate assignment; first name alone usually resolves correctly.
  • Snoozed conversations resurface at the start of business hours by default — specify a time if you need precision.
  • "Archive" and "resolve" are different in Front — archive hides from inbox view, resolve marks as done and tracks SLA.
  • For bulk operations, describe the filter: "Assign all conversations from domain.com tagged 'renewal' to the Enterprise team."

    • Works Well With