Knock

Communication

Neotask builds and manages your Knock notification infrastructure - 47 actions for creating workflows, managing users, and orchestrating notifications through conversation.

• Build and manage notification workflows through conversation - create multi-step sequences, add delivery channels, and configure delays without touching Knock's dashboard
• Manage users, tenants, and notification preferences programmatically so your notification system scales as your user base grows
• Trigger workflows, commit changes, and promote deployments through Neotask so your notification infrastructure releases follow the same rigor as your product

What You Can Do

With 47 actions, Neotask's Knock integration provides complete programmatic control over your notification orchestration platform.

Area	Key Actions	What Gets Automated
Workflows	list, get, trigger, create, create schedule, manage steps (email, delay, batch, in-app, push, SMS, chat)	Build and trigger notification workflows through conversation
Workflow Steps	createOrUpdate for all 7 channel types	Architect multi-channel notification sequences
Users	get/create/update users, get preferences/messages	Manage user notification profiles programmatically
Objects	list, get, create/update, subscribe/unsubscribe users	Manage non-user recipients and group subscriptions
Messages	get, get content, delivery logs, events	Monitor notification delivery and debug failures
Tenants	list, get, create/update, delete tenants	Manage multi-tenant notification routing
Email Layouts	list, get, create/update layouts	Maintain notification email templates
Guides	list, get, create/update guides	Manage in-app guidance content
Environments	list environments	Navigate staging and production environments
Commits	list, commit all, promote all	Manage notification infrastructure deployments

Every action runs autonomously or requires your approval - you decide.

Try Asking

• "Create a new notification workflow called 'trial-ending' with an email 3 days before trial end and an in-app message on the final day"
• "Trigger the welcome-sequence workflow for user ID usr_12345 with their name and account details"
• "What notifications did user usr_abc123 receive in the last 7 days and were they all delivered?"
• "Commit all pending Knock changes and promote them to production"
• "Set up user preferences for new signups: email enabled, SMS disabled by default"
• "Create a batch step in our digest workflow that groups notifications every 24 hours"
• "List all active workflows and show me which ones have been triggered in the last 30 days"
• "Get the delivery logs for the last failed notification in our onboarding workflow"

Pro Tips

• Enable approval gates on commitAllChanges and promoteAllCommits - promoting notification changes to production affects all users and deserves human sign-off.
• Connect Knock with your user database in an app group: when a user's status changes (trial to paid, active to churned), agents automatically trigger the appropriate Knock workflow.
• Multi-agent teams can build notification systems: one agent designs the workflow structure, another creates the message content, and a third configures delivery preferences by user segment.
• Schedule a weekly notification audit that checks delivery rates, open rates, and unsubscribe trends across all active workflows - catch notification fatigue early.
• Use Knock's tenant system for B2B notification routing - agents can configure per-tenant notification preferences and branding automatically when new enterprise customers onboard.

Plans

Works Well With

• Discord - Connect Knock and Discord with Neotask to automate notifications, alerts, and team communication workflows in one place.

More Communication Integrations

• Pylon - Support work is mostly context-switching: read the ticket, check the account, look at message history, decide what to do, update the record.
• SendGrid - Send transactional emails, manage campaigns, and track delivery performance - Neotask uses AI agents to make SendGrid as easy as a conversation.
• Slack - Neotask brings autonomous intelligence to every Slack channel - send messages, search conversations, manage canvases, and operate your workspace.
• Front - Manage shared inboxes, draft replies, and coordinate team email workflows - Neotask uses AI agents to turn Front into a conversational command center.
• Telegram - Automate Telegram messaging, channel publishing, and bot interactions - Neotask keeps your Telegram presence active and responsive.
• Intercom - Neotask manages your Intercom inbox, contacts, and support workflows - customer conversations stay organized without clicking through the dashboard.

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