Turn Datadog alerts into Jira tickets automatically so engineers fix problems instead of filing tickets.
Datadog monitors your infrastructure and applications around the clock, but when alerts fire, someone still has to create a Jira ticket manually, copy the alert details, and assign it to the right person. Neotask automates that entire handoff. When a Datadog alert meets your criteria, a fully contextualized Jira issue is created instantly - complete with severity, affected services, and a direct link back to the Datadog event.
Datadog alerts automatically become Jira issues with full context - monitor name, severity, and alert URL.
Link Datadog monitors to Jira tickets and update both systems as incidents resolve.
On-call engineers spend their time fixing problems, not filing tickets or hunting for context.
When a Datadog monitor fires, Neotask creates a scoped Jira issue with priority and labels automatically.
After an incident resolves in Datadog, Neotask creates a Jira postmortem task with timeline details.
When Datadog SLO compliance drops below threshold, Neotask opens a Jira epic for the engineering team.
Neotask reads the Datadog on-call schedule and assigns the Jira issue to the right engineer.
Every Jira issue includes the relevant Datadog dashboard URL and metric snapshot that triggered the alert.
Add Datadog and Jira to your Neotask workspace so agents can read monitors and create issues.
Tell Neotask which alert severities, services, or monitor tags should produce Jira tickets.
When conditions are met, Neotask pulls alert context from Datadog, creates the Jira issue, and notifies the team.
| Capability | Datadog | Jira |
|---|---|---|
| Read active monitors and alert state | Yes | - |
| Query metrics and dashboard data | Yes | - |
| Create issues with labels and priority | - | Yes |
| Update issue status and assignee | - | Yes |
| Search open issues by label | - | Yes |
| Link external URLs to issues | - | Yes |
| Read on-call schedule | Yes | - |
| Add comments to existing issues | - | Yes |
Datadog alerts identify problems. Jira tracks the work to fix them. Without a connection, the handoff between these two systems is manual - engineers copy alert details into tickets, forget context, and waste time on administrative overhead.
Neotask closes that gap by creating Jira issues from Datadog alerts automatically.
Platform engineering teams set up tiered rules: P1 Datadog alerts auto-create Jira bugs assigned to on-call. P2 alerts create stories for next sprint review. SLO breaches generate tracked epics so reliability work has first-class status in the backlog.
SRE teams use the bidirectional sync to keep incident timelines clean. When a Jira ticket is resolved, the linked Datadog event gets annotated. When Datadog resolves, the Jira ticket transitions automatically.
Describe your rules in plain language and Neotask handles the rest. No webhooks to configure, no middleware to maintain.
Auto-create Jira tickets for P1 alerts but require human confirmation for lower severity to reduce noise.
Apply a standard label like 'datadog-alert' to every auto-created ticket for easy filtering.
Combine with the Datadog + PagerDuty integration for full paging, ticketing, and escalation coverage.
Neotask acts on your instruction or scheduled trigger. You can ask it to check Datadog alert state and create tickets at any time, or schedule it to run on an interval for effective automation.
Yes. You can instruct Neotask to query Datadog for the current state of a monitor and update the linked Jira issue status accordingly.
Yes. Neotask uses the Jira API which supports both Jira Software and Jira Service Management projects.
Monitor name, alert severity, affected service or host, metric value, a direct link to the Datadog event, and any tags associated with the monitor.
Set up in under 2 minutes. No code required.
$0/mo
Download without a card and start for free.
$50/mo
The full personal agent platform for one person.
$100/mo
One company workspace with room to add your team.
$200/mo
Multiple workspaces and capacity for larger teams.
Explore: Integrations · Skills · Glossary · Solutions · Use cases · Examples · Comparisons · Templates · Blog · Docs