Privacy Policy

Effective Date: February 26, 2026

Rockford AI Solutions ("Rockford AI," "we," "us," or "our") operates the Neotask application, platform, and related services (the "Service"). This Privacy Policy describes how we collect, use, store, and protect your information when you use Neotask across desktop (macOS, Windows, Linux), iOS, and the web dashboard.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

3. Third-Party Services

Neotask integrates with the following categories of third-party services. Your use of these services is subject to their respective privacy policies:

4. Data Storage and Security

Your account data, agent configurations, session history, and deployment settings are stored on secured servers. We use industry-standard security measures including encrypted connections (TLS 1.3), token-based authentication (JWT), HMAC-SHA256 request signing, and access controls to protect your data.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

6. Data Retention and Deletion

We retain your account information, agent configurations, and session history for as long as your account is active or as needed to provide the Service. Usage and billing data is retained as required for billing accuracy and financial record-keeping. Anonymous usage data may be retained in aggregate form indefinitely for analytics purposes.

7. Children's Privacy

The Service is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at team@neotask.ai and we will promptly delete it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the app and on the website, and by updating the "Effective Date" above. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Read the full Privacy Policy