Dovetail

productivity

Customer research tends to live in a Dovetail workspace and stay there until someone remembers to dig it up for a decision. Neotask's agent can search that workspace directly — projects, research notes, docs, and the themes that have already been pulled out of customer feedback — so "what have customers said about onboarding friction" gets answered from what's actually in Dovetail, not from memory or a stale summary doc. It's built to pull up the specific insight and the underlying data behind it, so a decision gets grounded in what customers actually said rather than a paraphrase of a paraphrase.

What you can automate

DovetailSearch a Dovetail workspace for projects, research notes, docs, and themes drawn from customer feedback. Pull up specific insights and data to ground decisions in what customers actually said.

Real workflows

Ground a product decision in real feedback

Ask what customers have said about a specific pain point; the agent searches Dovetail's research notes and themes and surfaces the actual quotes and data behind them.

Frequently asked questions

Does it just summarize, or show real customer quotes?

It pulls up specific insights and the underlying data from Dovetail, so you get what customers actually said, not just a generic summary.

Can it search across an entire workspace?

Yes, it searches projects, research notes, docs, and themes across the connected Dovetail workspace.