Gong + S3 Integration

## Connect Gong to Amazon S3 with Neotask Gong captures everything — call recordings, AI-generated transcripts, deal analytics, and conversation intelligence insights. But keeping that data accessible, compliant, and cost-effective over the long term requires more than Gong's native storage. Neotask connects Gong to Amazon S3, automatically exporting call recordings and associated metadata to your own S3 buckets so you own the archive, control retention, and never worry about data being locked inside a third-party platform. Whether you're building a conversation intelligence archive for compliance, training future sales reps, or feeding recordings into downstream analytics pipelines, the Gong S3 backup integration gives your team a durable, scalable store that grows with your call volume.

What You Can Do

Why Revenue Teams Use This Integration

Gong is the system of record for what actually happens in sales conversations — but your data strategy shouldn't depend on a single vendor's retention policies. Teams with compliance requirements, long sales cycles, or active sales enablement programs need recordings and transcripts in infrastructure they own.

Neotask makes the Gong S3 backup workflow reliable and hands-off. Instead of manually downloading recordings or building fragile export scripts, you describe the archive pattern you want and Neotask handles the ongoing sync. New calls flow into S3 as they're processed by Gong, keeping your archive current without any manual intervention.

Sales enablement teams use S3-archived recordings to build training libraries. RevOps teams feed them into analytics tools. Legal and compliance teams use the durable archive to satisfy audit requirements — all without depending on Gong's internal storage limits.

How It Works

  1. Connect your Gong account and AWS S3 credentials to Neotask.
  2. Define your archive rules — specify which calls to export (all calls, specific teams, date ranges) and which S3 bucket and prefix path to use.
  3. Map the data — choose whether to export audio, transcripts, metadata, or all three, and configure the file naming convention.
  4. Activate — Neotask monitors Gong for new and updated calls and writes assets to S3 on a continuous basis.

No AWS Lambda functions to wire up, no Gong webhook configurations to maintain, no code required.

Frequently Asked Questions

Does Neotask export both the audio recording and the transcript from Gong?

Yes. When setting up the integration, you can choose to archive audio files, Gong-generated transcripts, call metadata (participants, duration, deal association), or any combination. Each asset type can be routed to a separate S3 prefix or bucket to keep your archive organized by data type.

How are recordings organized inside the S3 bucket?

Neotask lets you configure the S3 key prefix pattern used when writing files. Common patterns include organizing by date (e.g., recordings/2025/03/), by sales rep, or by account name using metadata from the Gong call object. You define the structure once during setup and Neotask applies it consistently to every exported call.

Will the integration back up calls that were recorded before I set it up?

You can configure the integration to perform an initial backfill of historical Gong recordings up to the date range you specify, in addition to archiving new calls on an ongoing basis. This makes it straightforward to establish a complete archive from a specific point in time without having to run a separate one-off export.

Take Ownership of Your Sales Call Archive Today

Stop relying on Gong alone to hold your most valuable sales conversations. Connect Gong and S3 with Neotask and build a durable, searchable, compliance-ready archive of every call your team makes — automatically.

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