incident.io

Developer Tools

incident.io runs incident response — declaring and triaging incidents, checking on-call schedules and escalation status, managing follow-ups, and querying telemetry and catalog data across the workspace. With Neotask connected, an on-call engineer or incident commander can run those response workflows and post-incident analysis conversationally instead of switching between the incident.io dashboard and other tools mid-incident.

What you can automate

incident.ioDeclare, triage, and update incidents, check on-call schedules and escalation status, manage follow-ups, and query telemetry and catalog data across your incident.io workspace. Useful for on-call engineers and incident commanders who want to run response workflows and post-incident analysis without switching tools.

Real workflows

Declare and triage an incident

Ask Neotask to declare a new incident with the right severity and description; it updates incident.io and can pull in on-call/escalation status.

Run post-incident follow-up

Ask Neotask to check open follow-ups and telemetry tied to a recent incident for the retro.

Frequently asked questions

What does the incident.io connection do?

Declare, triage, and update incidents, check on-call schedules and escalation status, manage follow-ups, and query telemetry and catalog data across your incident.io workspace. Useful for on-call engineers and incident commanders who want to run response workflows and post-incident analysis without switching tools.

Who is this for?

On-call engineers and incident commanders who want to run response workflows and post-incident analysis without switching tools.