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Amore Mall is the shopping platform for Amorepacific's cosmetics and skincare brands, including Sulwhasoo, Hera, Innisfree, and Espoir, and a Neotask agent connected to it can shop across all of them in one pass rather than brand by brand. Ask for a moisturizer under a certain price, and it browses across the relevant brands; ask what membership discounts currently apply, and it checks active promotions; describe a skin concern, and it can offer personalized skincare recommendations pulled from the catalog. This matters because Amorepacific's brands each have their own storefront feel, and comparing something like a serum across Sulwhasoo and Innisfree normally means two separate browsing sessions with different filters and layouts. The agent collapses that into a single request, and it can also flag when a membership discount applies so a shopper doesn't miss a promotion sitting on an item they were already about to buy anyway. It works just as well for someone who already knows exactly which brand they want as for someone still deciding, since either way the same conversation can move from a category or a concern down to a specific product with a price attached. For members especially, having the discount check built into every product question means fewer items end up bought at full price simply because a promotion went unnoticed.
| search_products | Finds products across Amorepacific brands matching a category, price range, or concern entered in plain language. |
| check_promotions | Looks up active membership discounts or promotions on a product before it's added to an order. |
| get_recommendations | Suggests products based on a described skin type or concern, drawing from across the available brands. |
| compare_across_brands | Lines up similar products from different Amorepacific brands side by side on price and stated benefits. |
| check_membership_tier_benefits | Confirms which discounts or perks apply at a shopper's current membership level before an order is placed. |
A shopper wants a brightening serum under a set price but isn't loyal to any one brand. The agent searches across Sulwhasoo, Hera, Innisfree, and Espoir for matching products within that price range and returns a short list with current promotions noted. Two of the options are close in price, so the shopper asks the agent which one has better member pricing right now. The shopper also asks whether either one is part of a bundle deal this week, and the agent confirms one is, pairing the serum with a smaller moisturizer at a reduced combined price. Weighing the bundle against buying the serum alone, the shopper decides the extra moisturizer is worth having anyway. The shopper picks the option with an active membership discount applied, saving a bit more than expected.
A member mentions their skin has gotten reactive as the season shifts and asks for suggestions. The agent pulls personalized recommendations suited to sensitive skin from across the available brands, along with any relevant promotions running that week. One suggestion from Innisfree stands out because it's currently discounted for members. Before deciding, the member asks how it compares to a similar Espoir product they'd tried before, and the agent lays out the differences in ingredients and price. The Innisfree option comes out ahead on both counts for this particular concern, which settles it. The member adds the Innisfree item to their next order after confirming the discount applies at checkout.
Yes, the agent can search and compare across brands like Sulwhasoo, Hera, Innisfree, and Espoir together.
Yes, it checks membership discounts and active promotions before recommending or comparing products.
Yes, describing a concern like dryness or sensitivity lets it pull personalized recommendations from the catalog.
Membership discounts are checked as part of the process, though browsing and recommendations work regardless.
It spans Amorepacific's brand lineup, including Sulwhasoo, Hera, Innisfree, and Espoir, so a single request can pull matches from any of them.
Yes, a price range can be included alongside a category or concern to keep results within budget, and it applies across every brand searched rather than one at a time.