WhatsApp

Communication

Send WhatsApp messages, manage business communications, and automate customer touchpoints — Neotask uses OpenClaw to keep every conversation on time.

What You Can Do

Personal & Group Messaging

Send text messages, media, and documents to any WhatsApp contact or group. Describe who you want to reach and what you want to say — Neotask handles delivery.

WhatsApp Business Notifications

Send templated WhatsApp Business messages for order confirmations, shipping updates, appointment reminders, and customer alerts — at scale, through the official API.

Broadcast & Bulk Outreach

Create and send broadcast messages to opted-in contact lists. Reach hundreds of customers with personalized messages using variables like name, order number, or appointment time.

Message Templates & Quick Replies

Set up and use WhatsApp message templates for common scenarios — delivery updates, support confirmations, payment receipts — with dynamic field substitution.

Conversation History & Context

Search past WhatsApp conversations for specific information, pull up the last thing a customer said, or summarize a long thread before jumping back into a discussion.

Try Asking

  • "Send a WhatsApp message to Mom saying I'll be home by 7pm"
  • "Send an order confirmation via WhatsApp Business to customer +1-555-0192 for order #4821"
  • "Message the 'Family' group: 'Dinner at grandma's Saturday at 6'"
  • "Send appointment reminders via WhatsApp to all patients scheduled for tomorrow"
  • "Search my WhatsApp conversation with Alex for anything about the contract"
  • "Send a shipping update to 50 customers using the 'order_shipped' template"
  • "Forward the product photo from the 'Suppliers' group to the 'Sales' group"
  • "Summarize my last week of messages in the 'Remote Team' group"

    • Pro Tips

  • For WhatsApp Business API, message templates must be pre-approved — ask Neotask to "use the approved template" to avoid delivery failures.
  • Always include country code in phone numbers to avoid ambiguity: "+44" not "07..."
  • Use "broadcast list" for one-to-many messaging — recipients see it as a personal message, not a group chat.
  • Template variable substitution works naturally: "Send the shipping template to Sarah with order #9234 and carrier DHL."
  • Opt-in verification is required for business messages — Neotask will flag contacts who haven't opted in.
  • For media-rich messages, describe the image or file and its caption separately for best formatting.

    • Works Well With