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Trung tam Ho tro

Tat ca nhung gi ban can de bat dau voi Neotask.

Bat dau

Neotask trien khai tro ly AI ca nhan tren may chu rieng cua ban trong vong chua day 30 giay. Day la cach bat dau:

  1. Dang nhap - Tao tai khoan su dung Apple Sign-In (iOS) hoac Google Sign-In (Android).
  2. Chon mo hinh - Chon mo hinh AI cua ban: GPT-5.2, Claude Opus 4.5 hoac Gemini 3 Flash.
  3. Chon kenh - Ket noi tro ly cua ban voi Telegram, WhatsApp, Discord hoac su dung tro chuyen tich hop cua Neotask.
  4. Nhan Trien khai - Tro ly cua ban da hoat dong. Bat dau gui tin nhan ngay lap tuc.

Install steps for each operating system are in the Getting Started guide.

Ket noi Kenh

Channels are set per agent. Open Agents, select the agent, open its Channels tab and select Add Channel. After you connect an account, select Test Channel. A working account shows Connected and Passed. The Channels guide also covers Signal, Google Chat, email, SMS, Matrix, LINE, IRC and iMessage.

Telegram

De ket noi Telegram, ban can token bot tu @BotFather:

  1. Mo Telegram va tim kiem @BotFather.
  2. Gui /newbot va lam theo huong dan de tao bot cua ban.
  3. Sao chep token bot ma BotFather cung cap cho ban.
  4. Dan vao Neotask khi duoc yeu cau trong qua trinh trien khai.

WhatsApp

Ket noi WhatsApp su dung quy trinh ghep noi bang ma QR:

  1. Nhap so dien thoai cua ban (voi ma quoc gia) trong qua trinh trien khai.
  2. Quet ma QR xuat hien bang WhatsApp tren dien thoai cua ban.
  3. Mo WhatsApp → Cai dat → Thiet bi lien ket → Lien ket thiet bi.
  4. Sau khi quet, tro ly cua ban da ket noi va san sang.

Discord

De ket noi Discord, ban can token bot tu Cong Nha phat trien Discord:

  1. Truy cap Cong Nha phat trien Discord va tao ung dung moi.
  2. Dieu huong den phan Bot va nhap Dat lai Token.
  3. Sao chep token va dan vao Neotask trong qua trinh trien khai.
  4. Moi bot vao may chu cua ban bang trinh tao URL OAuth2.

Slack va Microsoft Teams

Tich hop Slack va Microsoft Teams cho phep tro ly cua ban tham gia khong gian lam viec cua to chuc. Ket noi chung tu cai dat Kenh trong khong gian lam viec Neotask cua ban sau khi trien khai.

Quan ly Khong gian Lam viec

Sau khi trien khai, khong gian lam viec cua ban cho phep ban truy cap:

  • Tro chuyen - Gui tin nhan cho tro ly cua ban truc tiep trong ung dung Neotask.
  • Kenh - Xem va quan ly tat ca cac nen tang nhan tin da ket noi.
  • Approvals: actions waiting for a person. Approve or deny each request.
  • Cai dat - Thay doi mo hinh AI, cap nhat khoa API va cau hinh tro ly cua ban.
  • Tai khoan - Quan ly goi dang ky, xem muc su dung va cap nhat thong tin tai khoan.

The Local Gateway

Your agents run through the Gateway, a local runtime bundled with the desktop app. It runs on your computer, accepts connections only from that computer, and restarts on its own if it crashes or stops responding. If agents stop responding, check these screens in order:

  1. Settings → Infrastructure → Connection: confirm the path from the app to the local Gateway, Neotask cloud and connected services. Use Start or Restart under Gateway controls.
  2. Settings → Infrastructure → Health: select Run check to review responsiveness, active and queued work, channels and stability events.
  3. Settings → Advanced → System report: review the live system checks and copy the sanitized report when support needs it.
  4. Settings → Advanced → Troubleshoot: select Check system, then Apply repairs when it becomes available, and wait for the follow-up check.

If the follow-up check still fails, copy the technical output and include it when you contact support. More fixes are in the Troubleshooting guide.

Thay doi Mo hinh AI

Ban co the chuyen doi giua cac mo hinh AI bat cu luc nao tu tab Cai dat trong khong gian lam viec. Cac tep, bo nho va ket noi kenh cua ban se duoc giu nguyen khi ban chuyen doi mo hinh.

Xoa Tai khoan

Ban co the xoa vinh vien tai khoan cua minh tu Tai khoan → Vung Nguy hiem → Xoa Tai khoan trong ung dung Neotask. Dieu nay se xoa tat ca du lieu, tep va ket noi kenh cua ban. Hanh dong nay khong the hoan tac.

Lien he Ho tro

Neu ban can tro giup ve dieu gi do khong duoc de cap o day, hay lien he voi nhom cua chung toi:

Email: [email protected]

Chung toi thuong phan hoi trong vong 24 gio.