Neotask sends messages across SMS, WhatsApp, email, and voice through Infobip on Neotask - omnichannel customer communication without touching multiple dashboards.
Reach customers on their preferred channel - SMS, WhatsApp, Viber, email, push, or voice - from one conversation
Automate 2FA verification flows for signups, logins, and sensitive transactions
Access customer profiles and engagement history to personalize every message
What You Can Do
Neotask puts Infobip's global communication platform at your team's fingertips. Send messages on any channel, manage authentication flows, and access customer data - all from a single conversation.
Omnichannel Messaging
Compose and send messages via SMS, WhatsApp, Viber, email, push notifications, and voice. Specify recipients, content, and channel in plain language. Build fallback chains that try WhatsApp first and fall back to SMS if undelivered.
Two-Factor Authentication
Set up and manage 2FA flows for user verification. Generate OTPs, configure delivery channels, and validate codes - all through conversation.
Customer Intelligence
Look up customer profiles and engagement history. Understand who you are messaging and tailor your communications based on past interactions.
CPaaS Orchestration
Orchestrate complex communication flows that combine multiple channels and logic steps. Build drip campaigns, notification sequences, and escalation paths.
Telco Capabilities
Access carrier-level features for number lookup, HLR queries, and network information. Validate phone numbers before sending to reduce bounce rates.
Every action runs autonomously or requires your approval - you decide.
Try Asking
"Send an SMS to +1234567890 saying their order has shipped"
"Set up a 2FA verification flow for new user signups using WhatsApp with SMS fallback"
"Look up the customer profile and engagement history for this phone number"
"Send a WhatsApp template message to our VIP customer list"
"What carriers does Infobip support in Brazil?"
"Build a notification flow: try WhatsApp first, then SMS, then email"
Pro Tips
Use channel fallback strategies - try WhatsApp first, fall back to SMS if undelivered - to maximize reach.
Combine customer data lookups with messaging to personalize communications on the fly.
2FA flows can be configured once and triggered programmatically for all new signups.
Validate phone numbers before bulk sends to reduce costs and improve delivery rates.
Explore Infobip documentation through chat when you need to fine-tune delivery parameters or discover new channel capabilities.
Multiple workspaces and capacity for larger teams.
Works Well With
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More Communication Integrations
WhatsApp - Send WhatsApp messages, manage business communications, and automate customer touchpoints - Neotask uses AI agents to keep every conversation on time.
Google Meet - Neotask schedules, configures, and manages Google Meet sessions - your meetings run on autopilot while you focus on the conversation.
Google Contacts - Neotask keeps your Google Contacts organized and current -- Neotask creates, searches, and manages contacts so your address book becomes a living, queryable business asset.
Gmail - Neotask automates your Gmail inbox - send emails, triage messages, and manage your communications without ever opening the Gmail UI.
Microsoft Teams - Neotask brings autonomous team communication to Microsoft Teams - post messages, manage channels, and coordinate your organization agents.
Google Chat - Neotask automates your Google Chat operations -- Neotask sends messages, manages spaces, and coordinates team communication so information flows without manual effort.